A lot of businesses do not invest in crisis management. Their reasoning, behind it is they think there is almost zero chance that an ordinary business will ever suffer any of loss. Needless to say, history has often curbed that school of thought ruthlessly, many
Similar to individuals, even organizations should have effective crisis management. It sets the course of the future and showcases the difference between recovering from a setback or facing irreparable damage to reputation and trust. Throughout history, there have been several high-profile cases where crisis management
What is the worst nightmare for a business? A crisis that gets out of hands and worse, with no planning was in place. A company without a crisis management strategy and team is not a good idea at all. Typically, crisis management is a corporate strategy
In today’s digital age, everyone can share their opinion about a company openly. In such a situation, maintaining a brand’s reputation is becoming extremely difficult for businesses. If customers are unhappy with a product or service, they can publicly express their dissatisfaction online for all
Things are quite different now than how they were in pre-internet age. In today’s world, with the advent of the ubiquitous internet, a vast quantity of information regarding everything is publicly accessible. Once something goes online, it is usually there forever. This makes it vital